True Trade Guide

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Every True Trade Guide video, with a written summary, chapters and a full transcript.

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Phone Not Ringing? 6 Fixes Trade Business Owners Miss

One trade owner, a quiet phone, and six fixes that are mostly free to check, each tied to the official Google, FTC or FCC source.

Chapters, transcript and sources
Trade business owner in a green work shirt holding a phone that shows a Google Business Profile style service-area map, tool bag on the street behind him
Step 1 in the video: a free Google Business Profile, with service areas instead of a street address if you work at customers' homes.Illustrative image created with AI tools. Not a photo of a real shop or person.
Close-up of a phone screen showing a map with a highlighted service area and a location pin, held next to a work van
Close-up from Step 1: a service-area map on a phone. Google allows up to 20 service areas on a Business Profile.Illustrative image created with AI tools. Not a photo of a real shop or person.
HVAC business owner writing in a notebook on the truck dashboard with a map open on a mounted phone
Meet Dan, the example two-truck HVAC owner in the video, planning his day from the cab.Illustrative image created with AI tools. Not a photo of a real shop or person.
Hand with a pencil writing in a notebook on a truck dashboard beside a phone showing a route map, highway at sunrise
Planning the day's routes from the truck. The video's story follows one owner whose phone has gone quiet.Illustrative image created with AI tools. Not a photo of a real shop or person.
Customer at a front door holding a phone with a star rating screen while a gloved landscaper gestures, wheelbarrow on the lawn
Step 4 in the video: asking for honest reviews. The FTC rule bans fake reviews, and Google does not allow paying for reviews.Illustrative image created with AI tools. Not a photo of a real shop or person.
Phone with a five-star rating screen held at an open front door next to a worker in a green sleeve and work glove
A plain thank-you and a review link after the job, with no discount or gift tied to the review.Illustrative image created with AI tools. Not a photo of a real shop or person.
Trade worker comparing a simple business website on a laptop and a phone on a stone counter beside an orange extension cord
Step 2 in the video: a clear, fast website that works on phones. Google's Core Web Vitals measure loading, responsiveness and layout shift.Illustrative image created with AI tools. Not a photo of a real shop or person.
Laptop and phone both showing the same simple green and amber website layout on a workbench
Checking the same page on a phone and a laptop. Google's good thresholds are LCP within 2.5 seconds, INP under 200 milliseconds and CLS under 0.1.Illustrative image created with AI tools. Not a photo of a real shop or person.

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Software and website advice for trade businesses, with real sources. New videos on the True Trade Guide YouTube channel.

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General information only, not professional, tax or legal advice. Platform policies, tax rules, licensing rules and software prices change and can vary by state: check the official source, and talk to a tax professional or attorney about your own situation.